05 May 2017

United Kingdom-Sandbach: Software package and information systems

Type of document: Contract Awards
Country: United Kingdom
OJEU Ref: (2017/S 086-168139/EN)
Nature of contract: Service contract
Procedure: Negotiated without a call for competition
Regulation of procurement: EU – with participation by GPA countries
Type of bid required: Not applicable

Contract award notice
Directive 2014/24/EU

Section I: Contracting authority
I.1) Name and addresses
Official name: Cheshire East Borough Council
Postal address: Westfields, Middlewich Road
Town: Sandbach
Postal code: CW11 1HZ
Country: United Kingdom
Contact Person: Mr Simon Hagan
Telephone: +44 1270686440
Email: simon.hagan@cheshireeast.gov.uk
Nuts code: UKD2
Internet address(es):
Main address:
Address of the buyer profile:

I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services

Section II: Object
II.1) Scope of the procurement
II.1.1) Title: 16 199 Microsoft Premier Support Services.

Reference number: DN247420
II.1.2) Main CPV code: 48000000
II.1.3) Type of contract Services
II.1.4) Short Description: 16 199 Microsoft Licence support:
— Reactive/break-fix support, which allows us to raise incidents with Microsoft (24×7) to investigate and resolve incidents and problems which affect our Microsoft IT environment.
— Proactive services including workshops, talk and chalk sessions, technical reviews, planning and design activities.
— Designated technical account manager for escalations, service reviews and support assurance.
— Access to Microsoft Premier online for critical problem/security vulnerability alerts, Microsoft knowledge base articles and checking the status of support activities section.
II.1.6) Information about lots:
The contract is divided into lots: no
II.1.7) Total value of the procurement(excluding VAT)
II.2) Description
II.2.3) Place of performance
Nuts code: UKD2
II.2.4) Description of the procurement
Microsoft Premier Support Services for the period 23.3.2017 to 22.3.2020.
Microsoft Premier Support provides 24×7 access to subject matter experts to help minimise downtime and build the knowledge of staff. The following range of services are provided as part of this annual support agreement:
Remote and on-site support in the event of critical incidents.
Proactive health and risk assessments across all Microsoft products and services to mitigate risk reduce down time and identify improvements for operational effectiveness and best practice.
Support for migration to new technology. This element of the services will be key over the next 3 years as the council is undertaking a complete refresh of their desktop estate and adoption of cloud services.

II.2.5)Award criteria

Cost criterion – Name: Cost/Weighting:100
II.2.11) Information about options
Options no
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition in the Official Journal of the European Union in the cases listed below

1.Justification for the choice of the negotiated procedure without prior publication of a call for competition in accordance with Article
32 of Directive 2014/24/EU
The works, supplies or services can be provided only by a particular economic operator for the following reason:
absence of competition for technical reasons

Please explain in a clear and comprehensive manner why the award of the contract without prior publication in the Official Journal of the European Union
is lawful, by stating the relevant facts and, as appropriate, the conclusions of law in accordance with the directive:
Access to Microsoft Premier online for critical problem/security vulnerability alerts, Microsoft knowledge base articles and checking the status of support activities section.
Microsoft has sole intellectual property rights to said systems.

IV.1.3) Information about a framework agreement or a dynamic purchasing system
IV.1.8) Information about the Government Procurement Agreement(GPA)
The procurement is covered by the Government Procurement Agreement: yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:2017/S 051-094491
Section V: Award of contract
Contract No: 71V00359
A contract/lot is awarded yes
V.2) Award of contract
V.2.1) Date of conclusion of the contract:2017-03-23
V.2.2) Information about tenders
Number of tenders received:1
Number of tenders received from SMEs:0
Number of tenders received from other EU Member States:0
Number of tenders received from non-EU Member States:0
Number of tenders received by electronic means:1
The contract has been awarded to a group of economic operators: no
V.2.3) Name and address of the contractor
Official name: Microsoft Corporation
Postal address: Tames Valley Park,
Town: Reading
Postal code: RG6 1WG
Country: United Kingdom
Nuts code: UKD2
The contractor is an SME no

V.2.4) Information on value of the contract/lot(excluding VAT)
Total value of the contract/lot:231609.30

Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Official name: Royal Courts of Justice
Postal address: Strand
Town: London
Postal code: WC2A 2LL
Country: United Kingdom

VI.5) Date of dispatch of this notice: