Information Technology Support Services For the United States Coast Guard (USCG) Field Activity Case Tracking System (FACTS)

Type of document: Contract Notice
Country: United States

Information Technology Support Services For the United States Coast Guard (USCG) Field Activity Case Tracking System (FACTS)

Department of Homeland Security

Official Address:
STOP 7828 Washington DC 20593-7828

Zip Code:

Vilayvanh Thamvongsa, Contract Specialist, Phone 202-475-3770, Email – Marlecia M Newby, Contract Specialist, Phone 202-475-3199, Fax 202-475-3905, Email


Date Posted:


Contract Description:

This Request for Information (RFI) is part of market research. It is issued for information and planning purposes only and does not constitute an official solicitation. No task order will be awarded on the basis of responses received. Any subsequent solicitations will be released at a later date.

No reimbursement will be made for any costs associated with providing information in response to this announcement. The Government will use responses to this RFI to make appropriate acquisition decisions.

The USCG Investigative Service (CGIS) utilizes the online, Field Activity Case Tracking System (FACTS) that provides full capability for storing/sharing law enforcement investigative information including physical security, anti-terrorism/force protection (AT/FP), protective security information and case data across the enterprise. The CG Civil Rights Directorate (CRD) maintains its Anti-Hate and Harassment Incident (AHHI) case file information within the same information system utilizing logical file access and authorization security. The system supports performance metrics analysis within CGIS and CRD operations and other Coast Guard missions.

As detailed in the attached Statement of Work (SOW), USCG has a requirement to obtain ongoing software maintenance, system sustainment, and system refinement support services for the system licenses associated with both the CGIS and CRD system functionality. The USCG is seeking responses that demonstrate a firm’s ability to meet all SOW requirements.

1. RFI CGIS FACTS Information System Support

Responses to the RFI are due on 22 MAR 2019 at 12:00PM EST. RFI responses shall be emailed to the Contract Specialist Villie Thamvongsa, at and courtesy copy the Contracting Officer, Marlecia Ocheni, at with the RFI number in the subject line. Indicate in your email if you are responding to the Request for Information.

Response Date:

Sol Number:

Free Tender Search


Recent Posts


Who are we?

From publishing the first national directory of public sector contracts, to being the first to market with our online Tracker solution, we have been the true pioneers of technology and innovation in the public sector marketplace. Throughout our 39 years, we have continued to evolve and chart new territory – placing our customers at the heart of everything we do. Take your business to the next level with Tracker now.

If you request a demo today!

Download your Free UK Defence Industry Report

Start Your Free Trial Today

Download your Free UK Defence Industry Report

Download your Free UK Defence Industry Report

When you sign up for a 3 day free trial or demo.

Limited time only

    BiP Solutions owns DCI and we look after your details carefully. We offer a range of products, services and events (some of which are free) that help buyers tender more efficiently and suppliers find, bid for and win public and private sector contracts. Only tick this box if you wish to receive information about these. We will never share your details with third parties and you will have the opportunity of opting out of communications every time we contact you. For further details, please see our Privacy Policy