COVID-19 – How we are helping you

DCI is committed to supporting its customers and the supplier market through this challenging time. Within public sector supply chains, COVID-19 is impacting both what the public sector buys and how it buys. Our 36 years of experience, expertise and insight is fully at your disposal, ensuring you can navigate through this period successfully and prepare for opportunities now and in the future.

We are proud to own the largest database of contract notice and award data in the UK, coupled with the core insight that you need to improve your win rate with the public sector. That’s why we are continuing to invest in these areas:

  • Investment into contracts and business intelligence research
  • Delivering more tenders than any other provider – including government sources
  • Providing access to more than 20 years of archive data
  • Providing access to framework and dynamic purchasing system data
  • Comprehensive and curated buyer spend information

We know that this is a time of great uncertainty for many businesses and that’s why we continue to focus, now more than ever, on supporting you to maintain and build your pipeline in a market where opportunities are vast. That’s why our parent company BiP have setup a live feed of COVID-19 opportunities free for all suppliers to access here

Supporting our customers

Customer service

  • Free additional licences on request to support your teams working remotely
  • Increased Account Management to maximise the benefits of your service
  • Membership benefits – giving you access to BiP’s portfolio of services
  • Exclusive extended offers on PASS Training & Consultancy
  • Market Engagement offers dedicated to helping you get in front of buyers


  • Weekly Supplier Briefing – highlighting key market data and trends
  • Free COVID-19 Briefing Documents – vital insight into how COVID-19 is affecting procurement processes and practices for buyers and suppliers alike
  • Free COVID-19 Webinars – detailed insight into COVID-19 procurement issues and interaction with our consultants

To discuss any of the above, or to get more insight into how to maximise the benefit of your service, please contact your Account Manager by emailing or use our live chat service.

Supplier Webinars

Life Cycle Costing – The Supplier’s Perspective

Monday 18 May at 11am

The Public Contracts Regulations 2015 introduced Life Cycle Costing as an option at the award stage.

This provides buyers with the option of costing a procurement in its entirety, from acquisition to disposal, as well as allowing for the consideration of environmental and social issues, such as carbon emissions or employment.

It is therefore necessary for contractors to consider the key issues and understand how this will interact with the new expanded range of award criteria which are available to buyers.

This webinar will look at some of the key aspects and offer tips on how to understand what the buyer really wants.

Register for this webinar

Your Rights at Standstill

Wednesday 20 May at 10 am

Do you know what feedback you are entitled to at Standstill?

How detailed does the buyer need to make the information it gives to you?

Can you get access to other details and how exactly can you do that?

Also, do you understand the timelines and how quickly you need to act?

This webinar will define the key issues around the standstill process and how it may provide your one opportunity to challenge the award of a contract.

Register for this webinar

COVID-19: What Procurement changes might COVID-19 lead to?

Thursday 21 May at 11 am 

This webinar considers some of the issues that are likely to be at the forefront of buyers minds in the coming months, as they extend or renew contracts and identifies some issues contractors might need to consider.

Register for this webinar

COVID-19: The Negotiated Procedure without prior publication – the Suppliers Perspective

Friday 29 May at 11 am

The Negotiated Procedure without prior publication is used by contracting authorities in circumstances where they have what they believe to be a justifiable reason for directly awarding a contract without competition. From a contractor’s perspective, there are many issues that need to be considered when contracting authorities take this route.

Register for this webinar



Not a DCI customer yet?

We want to make sure we are offering as much support as we can to ensure your business can benefit from the DCI service. Contact us now to see how we can help:

  • Option to extend your free trial period providing more access to all modules
  • Flexible payment terms
  • Immediate access to DCI benefits and resources

To start your free trial with no obligation, simply register here

Alternatively, get in touch with our team to understand your options by emailing or chat to the team using our live chat function.

Our sister service PASS (Procurement Advice & Support Service) will be publishing all the latest guidance for buyers and suppliers on their website as well as running regular webinars to cover key topics. Ensure you don’t miss a thing – bookmark their dedicated COVID-19 page. Visit website >

Want to get in touch? Our sales and customer account teams are on hand to support and working remotely in line with our Business Continuity Plan. At this time, the quickest way to get in touch is via live chat or email - please visit our Contact page for the details.